Amy Jean Privée Collection do not offer full refunds if you change your mind on a product purchased at an Amy Jean Brow Agency salon or online at

If your purchased item/s is in original, unused and sealed condition, you may exchange  it for a digital gift card that can be used in salon or at our online store. Your gift card will be valid for 3 years from the issue date. 
If you wish to exchange your unused item for a gift card, please send your order number, name and product details to
Returns on unused product can be made in salon or via post. Please note, Amy Jean Brow Agency / Amy Jean Privée Collection are not liable for return shipping costs or responsible in the case your return parcel is lost. 

Customer Care
Any other questions? Contact us at:
or 0447 167 227 
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